Refund policy

Return & Refund Policy

At Buy-Sunglasses LLC, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund process.

Returns

  • You may return items within 30 days of delivery.

  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

  • Certain items such as gift cards or personalized products are non-returnable.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original method of payment within 5–10 business days.

  • Shipping costs are non-refundable.

Return Shipping

  • Customers are responsible for paying the shipping costs for returning items, unless the product was defective or incorrect.

  • We recommend using a trackable shipping service to ensure your return is received.

Exchanges

  • If you need to exchange an item for a different size, color, or model, please contact us before sending it back.

How to Start a Return To initiate a return, please contact us at: 📧 info@buy-sunglasses.com 📍 Buy-Sunglasses LLC, 1209 MOUNTAIN ROAD PL NE STE 6684, Albuquerque, NM 87110, USA